AI/ML
Artificial Intelligence and Machine Learning are the most sought out jargon not only today but in the near future. In the past few years, enterprises have rapidly increased Artificial Intelligence (AI) adoption into various business processes. FinTech firms using AI to improve their offerings and employee performance and IT firms using chatbots to transform customer service, AI is being incorporated at an enterprise level. Deep data analysis helps spot trends and actionable insights to help businesses improve workflows, response times and customer experiences. Cognitive systems and smart AI promise to bring any business into the future.
ML helps businesses personalize the customer experience, automate processes, and implement solutions that will change the way they interact with customers, by using AI techniques that allow systems to learn directly from data. E-commerce companies can leverage ML algorithms to understand consumer behaviour, FinTech firms can use ML to forecast stock prices, plan investments and so on, while healthcare firms can leverage ML to diagnose medical conditions.